Royal Island Resort & Spa

HONEYMOON/ ANNIVERSARY BENEFITS / HONEYMOON/ ANNIVERSARY BENEFITS
Text bonus:
Booking window: 25.05.2020 - 27.12.2021
Stay period: 01.08.2020 - 27.12.2021
Rooms: All Rooms
Restrictions: Guests=Honeymooner`s Guests + Anniversary ;
Other details:
- A Bottle of Sparkling Wine and a Fruit Basket in room and a candle lit dinner with house wine for Honeymooners. (For Weddings
not older than 6 months)
- A Bottle of Sparkling Wine and a Fruit Basket on Silver and Golden Wedding Jubilees.

BIRTHDAY BENEFITS / BIRTHDAY BENEFITS
Text bonus:
Booking window: 25.05.2020 - 27.12.2021
Stay period: 01.08.2020 - 27.12.2021
Rooms: All Rooms
Restrictions: No restrictions
Other details:
- A Birthday Cake and a bottle of wine, on Birthdays celebrated at the resort.

REPEATER GUEST BENEFITS / REPEATER GUEST BENEFITS
Text bonus:
Booking window: 25.05.2020 - 30.04.2021
Stay period: 01.08.2020 - 30.04.2021
Rooms: All Rooms
Restrictions: Guests=Repeaters ;
Other details: A bottle of wine in room and a candle lit dinner with house wine for Repeaters.

Cancellation Policy

TRANSFER (Domestic Flight +speedboat)

* The hotel will exclusively arrange all transfers to and from the Hotels. The agent is not allowed to arrange transfers themselves or with any outside party, as such bookings will not be accepted bythe Hotel.
* Final amendments of arrival and departure flight number, time and transfer mode should be notified to the resorts not less than 72 hours before arrival of clients to Maldives.
* All transfers will be by air (normal wheeled aircraft) which will be operated between Ibrahim Nasir International Airport andDharavandhoo Airport, followed by 10 minutes boat transfer.
* If the price of aviation fuel changes by more than 2.50 US cents per litre from base price, the carrier will impose surcharge of US$2/- per person per return flight for every increase of 2.50 cents per litre from the base rate. The base rate for the purpose of calculation is 80 cents. The fuel price refers to the price published by the Maldivian Airports Company.
* Air transfer rate may change from time to time by the carrier and the hotel will inform the agent about revision in the air transfer rates as soon as possible.
* In the event of Force Majeure, the arrival and departure transfers may not be arranged at scheduled times and the hotel is not liable for any compensation claims due to such delays.Baggage allowance is 25 kg for checked baggage and 5kg hand luggage. Excess baggage to be borne by clients and settled at theFlymecounter directly at the rate of US$2 per KG plus taxes.
* Carrier will not guarantee baggage on the same flight as passenger but will deliver on the same dayCheck In/Check Out:
* The standard check-in time is 13:00 hrs of the arrival date while the check-out time is 12:00 of the departure date.
* Early check-in is provided free of charge subject to availability of rooms. However Early Check-in between 04:45 hrs – 08:00 hrs will be accepted with additional 50% charge of daily room rate and subject to availability. All arrivals prior to 04:45 hrs are considered as a full night and charge overnight room rate.
* Subject to availability of rooms the Hotel provides free late check-out for clients taking departure flights before 21.00 of the departure date. However, to guarantee late check-out it is necessary to pay 50% room charges.

Check In/Check Out:
* The standard check-in time is 13:00 hrs of the arrival date while the check-out time is 12:00 of the departure date. 
* Early check-in is provided free of charge subject to availability of rooms. However Early Check-in between 04:45 hrs – 08:00 hrs will be accepted with additional 50% charge of daily room rate and subject to availability. All arrivals prior to 04:45 hrs are considered as a full night and charge overnight room rate.
* Subject to availability of rooms the Hotel provides free late check-out for clients taking departure flights before 21.00 of the departure date. However, to guarantee late check-out it is necessary to pay 50% room charges.

COMPLIMENTS
The Hotel will provide the following compliments for Guests:
(a)   Assistance at the airport by Hotel’representatives
(b)  Welcome drinks on arrival
(c)  A Bottle of Water 500ml per person per day tobe placed in the room.
(d)  Tea /Coffee making facilities (1 set of Tea/Coffee per room per day)
(e)  Free WIFI in all rooms
(f)  Gymnasium (excluding personal trainer)
(g)  Land sports (excluding coach and instructors); Badminton, Snooker/ Billiards, Table Tennis, Beach Volleyball, Daylight Tennis, Table Tennis, Squash, Aerobics and Volleyball
(h)  Windsurfing, canoeing and Snorkeling gear (during snorkeling trips)
(i)  Free drinking water at meal times served by glass.
(j)  A Bottle of Sparkling Wine and a Fruit Basket in room and a candle lit dinner with house wine for Honeymooners. (For Wedding not older than 6 months)
(k)  A Bottle of Sparkling Wine and a Fruit Basketon Silver and Golden Wedding Jubilees.
(l)  A Birthday Cake and a bottle of wine, on Birthdays celebrated at the resort.
(m) A bottle of wine in room and a candle lit dinner with house wine for Repeaters
(n) One froit basket per room on arrival
All honeymoon, Silver & Golden WeddingJubilees to be notified at the time of booking and specified in the voucher

ALL-INCLUSIVE SERVICES
The following services are available for guests staying on ALL-INCLUSIVE meal plan.
1.FOOD & BEVERAGES

SERVING OUTLETS

REMARKS

Main Bar

Pool terrace

Main Rest.

Bottled Water

Y

Y

Y

Water is served without time restriction

Tea & Coffee (hot/ice)

Y

Y

Y

Only Regular Coffee is included.

Soft drinks and Juice

Y

Y

Y

Only canned or bottled drinks. Fresh fruit juices are at extra charge

Wine (House wine only)

Y

Y

Y

Premium brands of wine & all sparkling wine are chargeable.

Beer (draught /can)

Y

Y

Y

House brand Spirits (Gin, Vodka, Rum, ,Arrack, Brandy & Whiskey)

Y

Y

Y

Premium brands of spirits are available at extras charge

Selected Cocktails

Y

Y

Y

Selected cocktails from a cocktail menu

Afternoon Tea & Snacks

N

Y

N

Tea & coffee, Sandwiches and Cake from the display, 16.00 – 18.00 hrs (1600 – 1800hrs)

B’ fast, Lunch, Dinner

N

N

Y

Meals from other outlets extra charge.

Other Specialty Restaurants
Drinks in this AI package are also available in the specialty restaurants provided that the drinks in the drinks menu of the specialty restaurant
Soft Mini Bar (one filling per day)
2coca cola, (small) 2 canned fruit juice (mix)
All other items taken from the mini bar are chargeable.
Service from:
·  Main Bar and Pool Terrace are available from10.00 – 01.00 daily.
·  Main Restaurant will serve only at Mealtimes.
All drinks served by glass one at a time

2.

INCLUDED

EQUIPMENT INCLUDED

REMARKS

Badminton

Y

Y

Table Tennis

Y

Y

Squash

Y

Y

Gymnasium

Y

Y

Snooker/ Billiards

Y

Y

Tennis

Y

Y

Only Daylight. Floodlit at extra charge

Aerobics

Y

Y

Volley Ball

Y

Y

Satellite TV 

Y

Snorkeling gear

Y

Y

All sports are available from 10.00-12.00 and14.30-17.00, subject to availability. Lessons and certifications are at extracharge.

3.

INCLUDED

REMARKS

Night Fishing

Y

One excursion per guest per stay for guest who stay 6 nights or more

4.    LIMITATIONS
The“all inclusive” package does not include the following;
Food & Beverages from any of the other restaurants/outlets other than stated above
Food & Beverages not listed above such as wines, champagne , sparkling wines, other liquors, liqueurs, selections from the Wine List, fresh juices, Espresso, Cappuccino, blended drinks and cocktails.
Food and Beverages from Room Service and the guest rooms’ Mini Bar
Beverages served from 0100 hrs to 1000 hrs.
Local and International Telephone/Fax calls / Internet / E-Mails
Compulsory Christmas & New Year Supplement.
Photo Lab / Jewellery Shop / Souvenir Shop / Laundry Service
Drinks consumed on excursions or any other outdoor activities are not included in this all-inclusive package, hence, charges will apply at the hotel prices.
Diving & any other recreation or sports (land and water based) facilities not stated herein as all-inclusive. 
Airport/Resort/Airport Transfers
Any service from Medical Clinic (consultations, treatments, drugs etc.)
Any Service from Spa.
Any other services, amenities and facilities not stated herein as all-inclusive is/are also not included in this all-inclusive package.

5.    HOW IT WORKS
All types of beverages are for the personal consumption, served one glass at a time, ordered while at the Main Restaurant, Coffee Shop, Main Bar or Beach Bar.
Beverages (alcoholic and non-alcoholic) can be ordered one at a time and not in advance.
No refund for missed meals will be entertained nor can any benefits of the package be transferred to another guest.
All the guests staying in the same room should be on “all inclusive” basis.
Alcoholic drinks will not be served to persons less than 18 years of age.
The “all inclusive” package is available only for the guests’ entire stay and the guests who cut short their stay will not be refunded.
The hotel cannot be held responsible for the facilities, services and amenities that cannot be used due to weather conditions or due to circumstances beyond our control.
Upon check–in at the resort a wrist bracelet should be worn at all times as an identification of entitlement for the all inclusive services and which should be returned to the front desk cashiers at the time of final settlement.
In case of loss of the bracelet a surcharged of US$20.00 will be charged for a new one.
Our procedure requires billing for all consumption of food & beverage as well as for all other services.  All guests are required to sign in the bills that are presented against any service provided.
The benefits of the package can be enjoyed until check-out or check-out time of 1200hrs noon whichever is earlier. In case the transfer gets delayed or advanced due to transfer rescheduling, the clients cannot claim for a refund